Call Customer Support Number at 1-855-558-7111 to can complete the order with another payment method, not Bitcoin.
How to Pay With Bitcoin
Bitcoin Wallet
You will need a Bitcoin wallet in order to check out. You can get one a Bitcoin digital wallet here. Make sure you have enough funds to pay for your item(s) you want to purchase.
Shop
Shop like you normally would and add the items you wish to purchase in your cart. Proceed to checkout and login if you're a current customer, or create a new account.
Choose a Payment Option
If you don't have a payment option selected, then scroll down past the credit card form to the section called "Other Payment Options" and select the button labeled "Click to Choose a Payment Option".
If you do have a payment method selected then click on the button labeled "Change" located beside the "Payment Method" title. Then select scroll down to the section labeled "Other Payment Options" and select the button "Click to Choose a Payment Option".
Select Bitcon
At the very bottom of the "Other Payment Options" section you will see the Bitcoin logo. Please read the important information in that section before clicking "Use This Payment".
After selecting Bitcoin as your payment option the page will update showing your order details with the Bitcoin icon added below the title "Payment Method". You will then click on "Place you Order".
Pay With Bitcoin
Now you'll have 3 ways to pay with Bitcoin. You will have 15 minutes to complete the transaction.
- Click the "Pay with Bitcoin" button
- Scan the QR code if you have a Bitcoin mobile wallet on your smartphone
- Click on “View Address” then copy and paste the URL into your Bitcoin wallet
Confirmation - Success!
If your order went through successfully the page will update showing you a message "This invoice has been paid." At this point you can either scan your receipt into your Bitcoin mobile wallet or you can send an email with the link to the receipt to yourself.
Invoice
You can view a copy of your invoice either in your Bitcoin mobile wallet, Bitcoin web wallet, Bitcoin wallet installed on your PC or you can grab the url after selecting email and view it in the browser.
Expired Session
If you’re not able to complete the transaction within the allocated 15 minutes then your session will expire. You will have to do one of the following:
- Call Customer Service at 1 (855) 389-7335 to can complete the order with another payment method, not Bitcoin.
- If you want to pay with Bitcoin then you will have to go through the process again.
Overpaid Invoice
If an order is overpaid a notification will appear with the option to request a refund for the overage. Clicking the "Request Refund" button will open your email client with the link to the invoice already inserted. You now have to add the link to your Bitcoin digital wallet so you can receive the refund.
Partially Paid Invoice
If you attempt to pay for your order using bitcoins and there are insufficient funds in your Bitcoin digital wallet then you will be notified as to how much was paid and the balance due. You now have the remainder of the 15 minutes to quickly fund your Bitcoin wallet and try paying again or use another wallet to pay the balance. If you are not able to pay the balance in 15 minutes the order will be cancelled in 24 hours. You can call Customer Services at (800) 800-8300 before the 24 hours expire and pay the full amount for the order using another payment method. You will have to contact BitPay for a refund of the partial payment that was made.
Frequently Asked Question
What is Bitcoin?
Bitcoin is an experimental, decentralized (not controlled by any organization or government) digital currency decentralized peer-to-peer payment network that is powered by its users. Bitcoin is like cash for the Internet.
There is a limited number of bitcoins in circulation and new bitcoins are created at a predictable and decreasing rate. A fixed number of bitcoins means they are a commodity whose worth is determined by supply and demand.
How do you get a Bitcoin?
Before you can begin to get bitcoins, you first need a wallet. You can get one free here.
There are several ways to get bitcoins:
- As payment for goods or services.
- Purchase bitcoins at a Bitcoin exchange
- Exchange bitcoins with someone
- Earn bitcoins through competitive mining
What is Bitcoin Mining?
Bitcoin miners run specific software on their computers to help collectively solve very large and complex problems. Much like “SETI at Home” or "Folding at Home".
Every transaction that takes place using bitcoins is recorded in a public ledger called the block chain. Basically, the block chain is a history of all confirmed transactions and a record of how much each bitcoin wallet has. Think of it like an army of accountants constantly writing who has how much and who paid whom in a huge piece of paper for all to verify (the block chain). The process called bitcoin mining confirms each of these transactions before it is saved into the block chain. On a few occasions, a transaction is really a reward of several bitcoins. This reward is what gives bitcoin miners the incentive to mine. Because the process of searching for bitcoin takes a lot of effort for computers, it is has come to be called "mining".
So, how do I get started on this mining gig?
Like many things, mining for bitcoins can be quite easy or very hard. But today we have a fairly simple solution for you provided by Butterfly labs!
Butterfly labs offers bitcoin mining hardware which you plug into your PC and you run the software that is provided. You specify your wallet address so that your bitcoins can be sent to you! It’s that easy.
Wait, you don’t know what a wallet and a wallet address is? Well… it’s simple. Think of your wallet as your personal bank and a wallet address as an account for that bank. You can have as many bank accounts (wallet addresses) as you want.
That would be an easy way to get into bitcoin mining. If you want to get further into it you can follow the links below.
What is a Bitcoin Wallet?
A Bitcoin wallet is a digital wallet that stores your Bitcoin balance and allows you to transact with other users online and offline. All wallets can communicate with each other similar to emails, so you can send to and receive bitcoins from anyone regardless of the type of wallet they use. Digital wallets can be stored on a PC, a smartphone or can be hosted online by wallet providers like Coinbase.
Is Bitcoin Secure?
The Bitcoin technology - the protocol and the cryptography - has a strong security track record, and the Bitcoin network is probably the biggest distributed computing project in the world. According to bitcoin.org all security breaches happened on diverse exchanges and businesses but none of them involve Bitcoin iteself being hacked.
I'd like to learn more. Where can I find more information?
Please visit Bitcoin.org or their Wiki FAQ for more information.
Terms & Conditions
Final
Bitcoin transactions are final. Once you have sent Bitcoin funds to BitPay to complete a Tigerdirect.com order, they cannot be reversed. This is a core feature of Bitcoin currency.
Settlement
All Bitcoin transactions will be communicated in US Dollar (USD). The exchange rate provided at time of purchase by our partner BitPay will be valid for up to 15 minutes. If payment is not completed during that time, your order will expire. An expired order can only be paid by another method of payment such as a conventional Credit Card. Bitcoins are only accepted on the domestic version of Tigerdirect.com and are not accepted at TigerDirect Retail Stores or via our call centers. At this time, Tigerdirect.com accepts Bitcoins for verified orders that ship worldwide. Customers outside the US should check the laws of their country for laws regarding the use of Bitcoins as currency. TigerDirect assumes no responsibility on usage of Bitcoins as currency in countries that do not allow the use of BitCoins as currency.
Cancelled Orders
Cancelled orders qualify only for Tigerdirect.com credit in the form of a Tigerdirect.com Gift Card. The refund will be issued for the full USD value of your order. TigerDirect will deliver your Tigerdirect.com Gift Card to the email or postal address you used to complete your transaction. Tigerdirect.com Gift Cards can only be used online at Tigerdirect.com . These gift cards are not accepted in TigerDirect Retail Stores.
Returns
Returns on orders paid by Bitcoin will be accepted for a refund as a Tigerdirect.com Gift Card; please refer to “Cancelled Orders” (above), for information about Gift Cards. Damaged or defective merchandise may also be returned for a replacement of the exact item. Replacement orders will ship once the return of the original item is received and processed at the Tigerdirect.com warehouse.
Additional Services
Charges for products and/or services after an order is placed will not be allowed on the Bitcoin payment type. These charges include, but are not limited to: expedited shipping, purchase of a warranty, or installation services. If you need to be charged for any additional service or product, you will be asked to provide an alternate form of payment.
Payment Anomalies
In the event that any of following situations occur when paying with Bitcoin, your Tigerdirect.com order will be created but not processed, and our Customer Care team will make an attempt to reach you to return any funds actually received by Tigerdirect.com , in the form of a Tigerdirect.com Gift Card, consistent with the information discussed in “Cancelled Orders” (above).
- If we receive an under payment or an over payment.
- If Tigerdirect.com nor BitPay is able to verify the legitimacy of the Bitcoin transaction.
General Disclaimer
Tigerdirect.com is committed to accepting Bitcoin and making shopping and payment at Tigerdirect.com as convenient, fun and rewarding for our shoppers as possible. However, our acceptance of Bitcoin as a form of payment, and these terms and conditions, may change at any time, for a variety of reasons, at our complete discretion and without any advance notice whatsoever. Please refer to these Terms and Conditions, along with our Help Center, often for our most current published information related to Bitcoin and BitPay.
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