WeChat Customer Service Number 1-866-900-1977
WeChat Support phone Number 1-866-900-1977
WeChat Customer Care Number 1-866-900-1977
Get help with WeChat and QQ
WeChat is a free messaging app that lets you send text and voice messages, make voice and video calls, and share media with your contacts.
Like Viber and WhatsApp, WeChat uses your Wi-Fi or mobile data to communicate with other WeChat users. WeChat has no subscription fee and will be free for life, making it much cheaper than making voice calls or sending SMS with your carrier. WeChat also uses your mobile number to make an account, removing the need to memorize another account name and password, while allowing you to add WeChat contacts straight from your phone's existing address book.
Send hundreds of animated stickers over WeChat to liven up your conversations. Start Group Chats with up to 500 people and participate in big gatherings online. Share your location with contacts instantly rather than sending directions or instructions to get to where you are.
Upload photos to your photo stream and display your best moments to your friends. Send multimedia messages featuring sound, text, video and images. Play fun games with your friends, cooperatively or competitively.
Meet new people around you with optional features like People Nearby and Friend Radar. Just opt-in to the feature, and you'll see other WeChat users around your location.
If you have a question about WeChat or QQ, you can look for it—and the answer—in the app's help section. You can also visit the support website for either app or call the hotline.
Read answers to common questions about WeChat
To find answers to questions about WeChat, open the app and tap Me > Settings > Help and Feedback.
Phone Support
Telephone support to assist customers with product installation, configuration, operational, and setup assistance for most WeChat Business and Professional products is available free of charge by calling the Product Operation Support Center (POSC) at 1-866-900-1977. This service is available 8:00 am to 8:00 pm ET, excluding weekends and WeChat Holidays.
Technical Assistance
WeChat Technical Assistance Network (TAN) provides technical support for products covered under warranty or by a current WeChat Service Agreement (SupportNETsm, Extended Warranty and On-Time Support). To contact TAN, please call 1-866-900-1977.
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